Welcome to our website (www.petzen.com.au). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern PetZen’s relationship with you in relation to your use of this website. For the purposes of these terms and conditions “We”, “Our” and “Us” refers to PetZen and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

These terms and conditions constitute the entire and only agreement between you and me, and supersedes all prior agreements, conduct, representations and understandings.

Amendment of term

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and PetZen’s rights and obligations to each other.

PetZen’s products and services are intended for people aged eighteen (18) and over.


All PetZen products and services are intended for general education and information purposes only. Nothing on this website, or any of the content provided to you by us during our provision of the products and/or services, purports to offer legal, medical, tax or other professional advice. Use caution and always seek professional advice before acting on any information that we provide.

Any testimonials and examples within our marketing materials are not to be taken as a guarantee that you will achieve the same or similar results.

You acknowledge and agree that PetZen, its employees and representatives are not responsible for decisions that you may make nor losses that may arise out of any decision made by you at any time.

Limitation of liability

It is an essential pre-condition to you using our website that you agree and accept that PetZen is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


While the information contained in the website is believed to be accurate and current, it is provided by PetZen in good faith on an “as is” basis. PetZen, its’ directors, officers or employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the website and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the website.

Service & Product descriptions

We strive to ensure that our services and products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

All PetZen products and services are intended for general education and information purposes only. Please note our services do not replace a veterinary diagnosis or veterinary treatment. What we provide is a complementary service using natural and holistic methods. If you believe your pet is suffering from a health condition, we recommend you make an appointment with your veterinarian first to obtain a diagnosis. We can then work with you to provide holistic options for healing.

Right to terminate

We reserve the right to terminate your use of the website or our products and/or services generally if you breach these terms, as determined by me in our sole discretion.

Your indemnity

You indemnify us from all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by you or us as a direct or indirect consequence of using or attempting to use our information, products, services or any breach by you or your agents of these Terms. We are not responsible for, and expressly disclaim all liability to the fullest extent permitted by law, for damages of any kind arising out of use, reference to, or reliance on any information contained within our website or through use of our products or services.

Applicable law

These terms & conditions are governed by the law in force in South Australia. In the case of any disagreement or dispute relating to any of the above-mentioned terms and conditions, the concerns should be raised in writing to the business owner at the following email address contact@petzen.com.au Upon presentation of the facts, the affected parties will be contacted at an appropriate time. All complaints will be handled confidentially at all times. If the issue cannot be resolved, the matter shall take precedence to the extent permitted by the law.

Copyright, Trademark and Restrictions of use

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

PetZen expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with my express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.